General Job Description
Specialized personnel involved in daily support of mission critical two-way radio communications operations regarding radio equipment hardware, firmware, and software. Orders parts or supplies as needed. Issues radios and radio accessories to Horry County Public Safety personnel. Assists radio system management functions with limited software applications access. The position reports to the Radio System Manager. This position is FLSA nonexempt
- Duties for this Position
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- Provide technical support for VHF/700/800 Analog and Digital radio equipment including Conventional or Trunking subscribers (mobiles and portables) and accessories.
- Test, tune, and align radio repeaters, base stations, mobiles, and portables.
- Build, update and maintain radio subscriber templates.
- Uses Motorola Radio Management application to program, firmware update and feature flash APX radio subscribers.
- Coordinate and schedule radio programming with various county departments.
- Assists in maintaining Motorola P25 radio system infrastructure applications: Provisioning Manager, Console Alias Manager, and Radio Control Manager.
- Assists in setting up, maintaining and relocating the DiagnostX box.
- Assists in collecting, analyzing and forwarding data from the DiagnostX box regarding radios needing servicing.
- Performs related work as assigned or required.
- Position Minimum Requirements
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- Associate’s degree preferred or technical training in the areas of electronics, computers, networking, RF or any equivalent combination of training and experience which provides the required skills, knowledge, and ability.
- Three years or more of experience in the field of two-way radio communications with extensive knowledge and hands on experience with trunked radio subscribers.
- Motorola training certifications in Programming and Template Building, Radio Management, XTS/XTL Subscriber Academy, APX Subscriber Academy.