General Job Description
Provides administrative support to the daily operations of the Solicitor's Intervention Programs. Performs a wide variety of clerical duties. Interacts with employees, program participants and outside agencies when answering questions, obtaining/distributing information or coordinating department programs/projects. Assists management with state reports multiple times a year.
- Duties for this Position
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- Administrative duties to include telephone and over the counter interaction with external and internal parties, processing paperwork, and entering data into various databases.
- This position includes responding to requests for information from supervisory staff, employees, or the general public. Answers questions related to the department's activities, programs, policies and procedures. Conducts follow up research to retrieve answers and supporting information.
- Participates in special projects as assigned.
- Serves as backup for other positions within the office and performs other duties as required.
- Adheres to assigned work schedule as outlined in the department and county attendance policies and procedures; ensures all behaviors comply with the county's personnel rules and regulations.
- Responsible for setting up new files, monitoring client participation, scheduling classes, maintaining detailed and accurate reports and notifying agencies involved of final dispositions.
- Position Minimum Requirements
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- High school diploma or equivalent
- Proficiency in Microsoft Word and Excel
- Excellent time management skills and the ability to prioritize work.
- Strong problem-solving skills and attention to detail.
- Clear and effective oral and written communication skills
- Ability to multitask in a fast-paced environment