General Job Description
Successful applicant will participate in a year-long training program during which time they will primarily work in an administrative capacity, while simultaneously pursuing accreditation with the Veterans Administration.
- Duties for this Position
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- Maintains knowledge of various benefits and services available regulations governing their administration
- Assists in resolving problems encountered by veterans by searching out information as necessary
- Processes incoming applications, ensures necessary documents are submitted and performs daily data entry as necessary.
- Answers questions in person and over the telephone regarding program policies, practices and operations
- Composes, prepares and proofreads confidential correspondence, reports and other complex documents; files correspondence and other reports; acts as custodian of Veterans documents and records
- Knowledge of all Microsoft Office software and able to learn and use institutional software systems
- Complies with all County, State and Federal policies.
- Other duties as assigned by Director
- Position Minimum Requirements
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- Bachelor's Degree is required. Five (5) year work experience related to statement of duties; or equivalent combination of education and experience
- Must have the ability to work with a diverse client population, demonstrate a positive and caring attitude, be client focused, value and respect the service and sacrifices of our clients.
- Must demonstrate ethical behavior, teamwork and collaboration
- Must demonstrate excellent oral and written communication skills with clients and their families, volunteers, service agencies, community partners, co-workers and supervisors
- Must exercise patience, understanding and concern for each clients interaction with the Veterans Administration
- Must agree to travel at a minimum once per year to an in-state training site to attend required classes
- Although posted office hours are the norm, there are a few times per year that the office as a whole will participate in community events/parades or festivals which occur outside normal office hours
- Must possess, maintain and implement good organizational skills
- Must act as a positive role model for Horry County when dealing with clients and the public
- Must have the ability to make independent judgments when carrying out instructions
- Must possess and maintain a valid SC drivers license, valid auto insurance and own transportation
- Must pass County pre-employment requirements